What should I do if my documents are rejected or I have trouble completing verification?

Updated 30 Sept 2026

Make sure all uploaded documents are clear, readable, and show the required information without glare or blur. The documents must be genuine, unedited and must not be altered or generated using AI. Your identification photo must clearly match you and the personal details on your documents must match the information provided in your TiketaBet profile.

If you continue to experience issues, please contact Customer Support.

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